Frequently Asked Questions
If your question is not here, the shop will answer it directly.
How long will my order take?
4–9 business days is typical — 1–2 business days before dispatch and 3–7 business days on the road.
How much is shipping?
Orders at $99.00 or over ship free. Anything less is a flat $12.99.
Do you ship outside the United States?
No — Sportz Source Hub ships to United States addresses exclusively.
Can I collect my order from the shop?
Online orders go by carrier. Buying at the counter is a separate thing, at 440 Benmar Dr, Ste 2024, Houston, TX 77060, United States, Open Mon–Fri: 09:00–17:00 | Closed Sat & Sun.
What can I pay with?
Checkout supports Pay with cards and more, Card, WeChat Pay, Airwallex – Express Checkout, Klarna and Afterpay. Nothing card-related is stored on this website.
Can I return something?
Yes — email us within 30 days. If we made the mistake, the postage is ours. Full policy.
How quickly are refunds issued?
We process refunds within 5–7 business days of receipt. Banks add their own delay on top.
Can I cancel an order?
Cancel before dispatch, which is about 12 hours on a business day. Later requests become returns.
Is my card safe?
Payment runs on the provider’s PCI DSS compliant platform, over an encrypted connection.
How do I reach a person?
Call (888) 629-1118 in opening hours (Open Mon–Fri: 09:00–17:00 | Closed Sat & Sun), or email [email protected] for a reply within 1 business day.
Still stuck?
Sportz Source
440 Benmar Dr, Ste 2024, Houston, TX 77060, United States
Phone: (888) 629-1118
Email: [email protected]
Hours: Open Mon–Fri: 09:00–17:00 | Closed Sat & Sun