Customer policy

Payment Policy

No deposits, no instalment plans of our own invention, no fees the cart did not show you.

What we accept

Checkout offers Visa, Mastercard, American Express, WeChat Pay, Klarna and Afterpay and nothing besides.

Currency

Billing is in USD. Any conversion charge comes from your card issuer rather than from us.

When you are charged

The full amount is taken at checkout and nothing further is charged afterwards.

Card security

Card data goes directly to a PCI DSS compliant provider. This server neither receives nor stores it.

Declines and checks

A failed payment means no order. Pending authorisations release on their own. Manual reviews are always explained, within 1 business day.

Sales tax and fees

Sales tax is not added at checkout – the price you see is the total you pay.

Refunds

The original card or account receives the refund. Details of timing are on the Refund and Returns Policy page.

Billing questions

Sportz Source
440 Benmar Dr, Ste 2024, Houston, TX 77060, United States
Phone: (888) 629-1118
Email: [email protected]
Hours: Open Mon–Fri: 09:00–17:00 | Closed Sat & Sun