Customer policy

Cancellation Policy

You can stop an order at Sportz Source Hub while it is still here unboxed.

A message to Sportz Source Hub with the order number is all it takes.

The whole payment is returned by Sportz Source Hub while the parcel is still here.

After a Sportz Source Hub parcel has shipped

Once the carrier has collected a box it is beyond the reach of Sportz Source Hub.

The 7-day return window at Sportz Source Hub applies instead.

Turning the parcel away on the doorstep speeds its return to Sportz Source Hub.

When Sportz Source Hub stops an order

Occasionally Sportz Source Hub stops an order at this end.

Normally it is a miscount on the strength and conditioning shelf or a delivery point outside what the carrier covers.

Sportz Source Hub writes to explain before refunding everything.